On weekdays non pre-order products are generally shipped within 24 of purchase, weekend orders will be shipped by close of business the following Monday. All orders placed in Europe will be handled and shipped from our partner warehouse in Slovakia.
EU Member States
If you live within an EU member state, no import duties will be associated to your purchase. You will still be responsible to pay applicable VAT and shipping costs associated with your order.
Non-EU Member States
If you live in country that resides outside of the EU, you will be responsible to pay any import duties and taxes that are associated with your order. These charges will either be paid upfront at checkout and placement of your order or handled by the shipping carrier and due upon receipt of the package. You will also be responsible to pay any applicable taxes and shipping costs associated with your order.
Outside of Europe
If you live outside Europe, you will need to place your order on the applicable website corresponding to your shipping address. The list below includes links to access Haven Tents official websites and authorized distributors.
With the growth of Haven Tents we have started partnering with various companies around the world to ensure faster delivery times and to try and alleviate some of the shipping costs as well as import and duty fees for our global customers.
At the same time, we are seeing more and more knock-offs and scams posing as Haven Tents. If you find a Haven Tent or any of our ancillary products for sale on a site that is not one of those sites below, that website does not have permission to sell Haven Tents, LLC products, and may be selling knock-offs or counterfeits.
To help protect everyone and ensure transparency, here is a running list of Authorized Haven Tent Websites and Distributors: