Hey guys! It’s come to our attention that many of you have been targeted by online scams pretending to sell Haven products. These sites use our images and video to collect orders, and either disappear outright or ship an inexpensive regular hammock.
We’ve dedicated massive amounts of time to shutting these sites down. To date we have shut down more than 80 pages, but they just keep coming.
Facebook will remove the ads once we report them but they take no preemptive action. So each site has to be reported individually. We are working hard to stay on top of it, but there is a lot we miss so thank you for your messages and emails. Please keep sending us links to the scams as you see them!
Now here’s what you can do if you’ve been the target of a scam. You’ll want to dispute the charges with PayPal. Often, they’ll refund you and investigate the seller account. Like Facebook, PayPal is painfully blind to these frauds but we have heard reports of some refunds.
If the price sounds too good to be true, it probably is. As of June 2020 you can only purchase our products from HavenTents.com. We thank you for your patience as we work to handle this problem, and again we appreciate anything you guys do to help us shut these scams down.
If imitation is the sincerest form of flattery, I wish they’d flatter someone else!
Here are a few of the listing we have reported up to this point. This is not even the complete list!